BidItPro

Terms of Service

Effective Date

BIDITPRO TERMS OF SERVICE

Effective Date: December 2, 2025

INTRODUCTION AND ACCEPTANCE

Welcome to BidItPro, a mobile and web-based marketplace platform operated by BiditPro LLC ("Company," "we," "us," or "our"). BidItPro connects homeowners seeking lawn care, tree service, roofing, fencing, and related property services ("Services") with independent service contractors ("Contractors") who provide those Services. By accessing or using the BidItPro mobile applications (iOS and Android), website, or any related services (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Platform. These Terms constitute a legally binding agreement between you and BiditPro LLC. Please read them carefully before using our Platform.

PLATFORM DESCRIPTION AND ROLE

BidItPro is a marketplace platform that facilitates connections between homeowners and Contractors. We do not provide lawn care, tree service, roofing, fencing, or any other property services ourselves.

Important Clarifications:

  • Contractors are independent businesses, not employees or agents of BidItPro

  • We do not supervise, direct, or control Contractors' work

  • We do not guarantee the quality, safety, or legality of Services provided

  • We do not set pricing for Services—Contractors submit their own bids

  • We are not a party to any agreement between homeowners and Contractors

USER ACCOUNTS AND ELIGIBILITY

Eligibility

You must be at least 18 years old and capable of forming a binding contract to use BidItPro. By creating an account, you represent that you meet these requirements.

Account Creation

To use certain features, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Phone Verification

All users must verify their phone number before posting jobs or submitting bids. This verification is required for platform security and communication purposes.

Contractor Verification

Contractors must complete additional verification including proof of insurance before they can submit bids. Contractor accounts are subject to approval by BidItPro.

HOW BIDITPRO WORKS

For Homeowners (Free to Use)

  • Post a job describing your service needs with photos and details

  • Receive competitive bids from verified local Contractors

  • Review Contractor profiles, ratings, and bid amounts

  • Accept the bid that best meets your needs at no cost to you

  • After acceptance, messaging is unlocked to coordinate directly with the Contractor

For Contractors

  • Browse available jobs within your service area

  • Submit bids on jobs you want to complete

  • When your bid is accepted, you pay a $5.00 Connection Fee to unlock messaging

  • Coordinate directly with the homeowner to complete the service

  • Receive reviews that build your reputation on the platform

Connection Fee

When a homeowner accepts a Contractor's bid, the Contractor is charged a one-time $5.00 Connection Fee. This fee unlocks direct messaging between the parties. Homeowners are never charged any fees to use the BidItPro platform.

Messaging Restrictions

Prior to Connection Fee payment, all communications are limited to the bidding interface. Personal contact information (phone numbers, email addresses, social media handles) is automatically filtered from pre-payment messages to protect both parties and ensure platform integrity.

FEES AND PAYMENT

Platform Fees

  • Homeowners: FREE

  • No fees to post jobs or accept bids

  • Contractors: $5.00 Connection Fee per accepted bid

Payment Processing

All payments are processed securely through Stripe. By using BidItPro, Contractors agree to Stripe's terms of service for payment processing.

Service Payments

Payment for actual services is arranged directly between homeowners and Contractors. BidItPro does not process, hold, or guarantee payment for services rendered.

REFUND POLICY FOR CONNECTION FEES

Refund Eligibility

Contractors may be eligible for a Connection Fee refund if:

  • The homeowner cancels the job before service begins

  • The homeowner does not respond to messages within 48 hours

  • Technical issues prevented the connection from functioning properly

Non-Refundable Situations

Connection Fees are non-refundable if:

  • The Contractor cancels or fails to complete the job

  • The service is completed (regardless of satisfaction disputes)

  • The Contractor violates platform policies

PROHIBITED CONDUCT

You agree not to:

  • Circumvent the Connection Fee by sharing contact information before payment

  • Create false or misleading job posts or bids

  • Harass, threaten, or discriminate against other users

  • Use the Platform for any illegal purpose

  • Attempt to manipulate ratings or reviews

  • Access accounts or data belonging to other users

  • Interfere with Platform operations or security

ANTI-CIRCUMVENTION POLICY

The Connection Fee is essential to BidItPro's business model. Any attempt to bypass this fee by sharing contact information through coded language, external platforms, or other means before payment is a material breach of these Terms and may result in immediate account termination, forfeiture of any pending refunds, and potential legal action.

DISCLAIMERS AND LIMITATION OF LIABILITY

No Warranty

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIDITPRO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BiditPro LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Platform, your violation of these Terms, or your violation of any third-party rights.

DISPUTE RESOLUTION

Informal Resolution

Before filing any formal proceeding, you agree to contact us at support@biditpro.com to attempt to resolve any dispute informally within 30 days.

Binding Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration in accordance with the American Arbitration Association's rules. The arbitration shall take place in Oklahoma, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law provisions.

CHANGES TO TERMS

We may modify these Terms at any time by posting the revised version on the Platform. Material changes will be communicated via email or in-app notification. Your continued use of the Platform after changes become effective constitutes acceptance of the modified Terms.

TERMINATION

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination shall survive.

CONTACT INFORMATION

For questions about these Terms, please contact us at: BiditPro LLC 8150 S Yukon Avenue Tulsa, Oklahoma 74132 Email: support@biditpro.com By using BidItPro, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.