BIDITPRO ACCEPTABLE USE POLICY

Effective Date: December 2, 2025

PURPOSE

This Acceptable Use Policy ("Policy") outlines the rules and guidelines for using the BidItPro platform. All users—homeowners and Contractors—must comply with this Policy. Violations may result in account suspension or termination.

GENERAL CONDUCT STANDARDS

All users must: treat others with respect and professionalism; provide accurate and truthful information; communicate honestly and in good faith; comply with all applicable laws; and use the platform only for its intended purpose.

PROHIBITED CONTENT

You may not post or transmit content that: is false, misleading, or deceptive; is defamatory, threatening, or harassing; infringes intellectual property rights; contains malware or harmful code; is sexually explicit or obscene; promotes illegal activities; or contains personal information of others without consent.

PROHIBITED ACTIVITIES

Platform Circumvention: Attempting to bypass the Connection Fee through sharing contact information before payment, using coded language, or directing users off-platform is strictly prohibited.
Fraud and Misrepresentation: Creating fake accounts, posting fraudulent jobs, submitting false bids, manipulating reviews, or misrepresenting qualifications is prohibited.
Harassment and Discrimination: Harassing, threatening, stalking, or discriminating against any user based on race, gender, religion, national origin, disability, or any protected characteristic is prohibited.
Safety Violations: Performing services in an unsafe manner, working while impaired, or creating dangerous conditions is prohibited.
System Abuse: Attempting to hack, overload, or interfere with platform operations; scraping data; or circumventing security measures is prohibited.

HOMEOWNER-SPECIFIC RULES

Homeowners must: post accurate job descriptions and photos; respond to Contractor messages in a timely manner; not cancel jobs repeatedly without cause; provide safe access to work areas; and treat Contractors professionally.

CONTRACTOR-SPECIFIC RULES

Contractors must: submit accurate bids they can honor; maintain required insurance; respond to job acceptances within 48 hours; complete accepted jobs professionally; and not solicit homeowners for off-platform work.

COMMUNICATION GUIDELINES

All communications should be: professional and courteous; relevant to the job or service; free of spam or solicitations; and compliant with the PII filtering system pre-payment.

REPORTING VIOLATIONS

If you encounter a violation of this Policy, please report it through: the in-app reporting feature; email to support@biditpro.com; or the "Report User" option on any profile. Include as much detail as possible, including screenshots if available.

ENFORCEMENT AND CONSEQUENCES

Violations may result in: warning notifications; temporary suspension; permanent account termination; forfeiture of any pending refunds; reporting to law enforcement (for illegal activity); and legal action for damages. The severity of consequences depends on the nature and frequency of violations.

APPEALS

If you believe enforcement action was taken in error, you may appeal by emailing support@biditpro.com within 14 days. Include your account information and explanation. Appeals are reviewed within 7 business days. Decisions on appeals are final.

CHANGES TO THIS POLICY

We may update this Policy at any time. Changes will be posted on the Platform with an updated effective date. Continued use after changes constitutes acceptance.

CONTACT

BiditPro LLC, 8150 S Yukon Avenue, Tulsa, Oklahoma

Email: support@biditpro.com